Website Privacy Policy

This Privacy Policy explains how SecureTax Management Private Limited (“SecureTax”) collects, stores, and processes personal data when you interact with us or visit our website: www.securetax.co.in.

1. SecureTax is the Data Controller

SecureTax is a registered private limited company in India, acting as the data controller for all personal data collected via its services or website interactions. We are committed to privacy compliance under laws such as GDPR, UK GDPR, and India's Digital Personal Data Protection Act, 2023.

2. SecureTax’s Processing Activities

The type of data collected depends on your relationship with SecureTax, which includes:

  • Website visitor inquiries
  • Newsletter subscriptions
  • Demo requests or commercial interest
  • Existing customer communications
  • Partners or suppliers

2.1 Website Visitors

We collect your name, email, phone, company, country, and message through our contact form to respond to your inquiry.

2.2 Newsletters & Updates

We collect your name and email to send product updates and news, with your consent or our legitimate interest if you're a client.

2.3 Prospects & Demos

For demos, we collect contact info, company details, industry, and preferred language. This helps us tailor our communication.

2.4 Existing Clients

Your employer is the data controller; we act as a facilitator. We may process data for support, billing, or proposals under contract obligations.

2.5 Partners & Suppliers

We collect and process your contact and billing details to manage commercial relationships and payments.

3. Legal Grounds

We rely on consent, legitimate interest, or contractual necessity depending on the activity. We always ensure your rights and expectations are respected.

4. Retention Periods

Data is retained typically for one year post last contact, or as contractually required with an additional verification buffer.

5. Data Sharing

We may share data with:

  • Payment providers
  • Cloud and software service providers
  • Freelancers involved in platform development
We ensure these third parties comply with data protection laws via binding agreements.

6. Your Privacy Rights

  • Right to access and receive your data
  • Right to correct or complete data
  • Right to erase data under certain conditions
  • Right to object or restrict processing
  • Right to data portability

You may manage communication preferences or opt-out at any time via our Communication Preference Centre.

7. Security

We use encryption, firewalls, access control, and regular audits to protect your data. However, no system is 100% secure.

8. Updates

This policy may be revised. The latest version will always be available on our website with the revision date mentioned.

9. Contact

For questions or to exercise your rights, contact us at:legal@securetax.co.in

10. Complaints

If you're unsatisfied, you may lodge a complaint with your local data protection authority.

11. Technical & Organizational Measures

SecureTax applies strong information security governance, access control, network protection, cloud encryption, third-party management, and regular auditing to protect all personal data handled under our services.